Trading apps move to get a live person to hear your problems | NewsChannel 3-12 – KEYT

Posted on

By STAN CHOE
NEW YORK (AP) — It’s one of the downsides of apps that make things like ordering food or buying stocks and cryptocurrencies easier: What happens when something goes wrong? It’s often a frustrating chase, tapping through menu after menu in hopes of reaching a person to fix the problem. It’s also something that upstart companies upending the trading industry are increasingly acknowledging. Robinhood announced Tuesday that it’s offering 24/7 phone support for all its customers to cover almost every issue. It follows up on an announcement by Coinbase, which said last month it would launch 24/7 phone service by the end of the year for many customers. 
Terms of Service
Privacy Policy
FCC Public File
EEO Public Filing
FCC Applications
Do Not Sell My Personal Information
Daily News Update
Weather Forecast
Breaking News
Severe Weather
Contests & Promotions

Accessibility Tools

source

Leave a Reply

Your email address will not be published. Required fields are marked *